Target Audience:
Business Process Modelers, Business Analyst, Project Manager, System Designer, Process Owner
Course Type:
Instructor-led Online Course
delivered via GoToWebinar and telecon
Course Content:
Business Processes are an essential successfactor. The course gives an introduction into "Business Process Modeling". Starting with important properties of a business process the concepts of the OMG standard "Business Process Model and Notation" are introduced and an overview about methods and working techniques is given.
Business Processes are most essential for most enterprises today. Modeling Processes is the base for understanding, analysis, optimization or just communication. The OMG standard „Business Process Model and Notation (BPMN)“ is the accepted standard for Business Process Modeling today. It is a rich notation, covering different aspects of Business Process Modeling – from documentation processes and describing the collaboration between process participants to implementation and execution of process models. Modelers need to decide which elements of BPMN are useful for their purpose.
The course covers the basics of Business Process Modeling and gives practical insight. Participants will get a quick start into modeling own processes to document, analyze and optimize the business.
Part I: What is a Business Process? How do business processes fit into an Enterprise Model?
We often use terms as „Business Process“ assuming that the meaning of the term is clear for everybody involved. In the most cases this is wrong.
We compare the BPMN definition of Business Process with definitions from the theory. From this we derive a definition which is supporting a systematic approach for process modeling. Business Process Models use other artifacts as the definition of business concepts, business rules and business requirements. A short introduction of the Zachman framework is given to picture the place of business processes in an Enterprise Model.
Content:
1. What is a business process?
a. Characteristics of a business process
b. Elements of a business process model
2. Introduction to the Zachman Framework for Enterprise Architecture
3. Business Processes and other artifacts
a. Business Requirements
b. Business Terms and the Fact Model
c. Business Rules
Part II: Business Process Models and the BPMN
What do we need to model business processes? This part of the course introduces the OMG standard BPMN and discusses the elements of the notation needed to describe processes on the conceptual level based on the definition of „Business Process“ given in part I. Other aspects of the standard as the mapping of a process model to BPEL (Business Process Execution Language) or the execution of process models in a workflow engine are not discussed.
Content:
1. Business Process Model and Notation (BPMN)
a. Overview
b. Elements of the BPMN
2. Elements of a Business Process Model and BPMN
a. Pool and Lane
b. Events
c. Activities – Tasks and Subprocesses
d. Sequence Flow and Gateways
e. Message Flow and Data Objects
Part III: How to develop a process model?
Often people start modeling business processes in an intuitive way. After some while they feel that the models become complicated, not manageable and hard to maintain. To avoid these pitfalls a systematic approach is needed. This doesn’t need to be complicated.
This part of the course discusses a general approach to business process modeling and gives an introduction to working techniques as process decomposition and process composition. The participants will learn to use Visual Paradigm functions to support such a method and the working techniques.
Content:
1. Applying BPMN
a. Create a simple process model
b. BPMN Support in Visual Paradigm
2. Why do process model projects fail?
3. Process Decomposition and Process Composition
a. Top-Down Development of a Process Model: Macro Process Level, Sub Process Level, Task Level
b. Visual Paradigm Support for Process Decomposition
c. Finding patterns to improve a process model – Composition of Processes
d. Visual Paradigm support for Process Composition
4. Connecting the loose ends
a. Business Process, Requirements, Terms and Facts
b. Visual Paradigm support for complex models, reports and more
Part IV: Questions and Answers
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