BCS - Dr. Juergen Pitschke, +49 351 50196368, This email address is being protected from spambots. You need JavaScript enabled to view it.

The BPM-Trilogy - BPMN, CMMN and DMN

Complete Business Process Models for Business Analysts: Master your BPM-Project - The BPM-Trilogy

Target Audience: Business Process Manager, Business Analysts, Business Process Modeler, Business Process Analysts, Case Manager, Enterprise Architects, Business Architects

Course Type: Online-Workshop, 4 Sessions and Q&ALoop

Business Processes are an essential success factor for all enterprises. Often Business Process Projects don't produce the expected results. One reason is the reduction to one approach and a single view.

Every enterprise owns different types of Business Processes - predictable routine processes or flexible, knowledge intense processes. The quality of the activities ranges from simple to complex decisions. My workshop "Business Process Management Complete" introduces the concepts of the OMG standards belonging to the "BPM Trilogy": BPMN for predictable processes, CMMN for (Adaptive) Case Management, and DMN for Business Decision Management. We start with the content needed for a successful BPM project and explain the concepts needed to present these contents. It is not the intention to explain each element contained in standards.

Participants acquire knowledge about:

  • Notations for Business Process Management: Business Process Model and Notation (BPMN), Case Management Model and Notation (CMMN), Decision Model and Notation (DMN)
  • Business Architecture: How are Business Processes, Case Management, and Decision Management related?
  • Stakeholder and Views: Who needs which information?

Participants acquire the following skills:

  • Scope and Classify Business Processes: How can I scope Business Processes? Predictive Process or Adaptive Case - How to find the right method? Business Processes and Decision Management - When do I need to look for my Business Decisions?
  • Process Decomposition: From Capability Map to ask Descriptions: How to analyze Business Processes? Which information is needed for which view?
  • Business Process Management and Decision Management: Identify Decision Points, analyze and describe Business Decisions.

The workshop consists of the modules MBBE, BPMN 1-3, CMMN 1-3, DMN 3-5, and a final question-and-answer session.
You can book the entire workshop or individual modules on my booking page! Register now!
I would be happy to advise you on the selection of modules. Do you need additional modules? Please express your wishes.

Workshop "The BPM-Trilogy - Successful BPM Models with BPMN, CMMN and DMN"

"Good" Business Processes are a critical success factor for many enterprises. Business Process Models are the basis to understand, analyze, optimize Business Processes, or just to communicate the Business Process. To focus only on the activity flow of the Business Process using the OMG standard "Business Process Model and Notation (BPMN)" limits the success rate. The OMG provided with the standards BPMN, "Case Management Model and Notation (CMMN)" and "Decision Model and Notation (DMN)" a set of notations to describe all important views for a Business Process. This set of standards is called the BPM Trilogy.

The workshop introduces the basic principles of a holistic Business Process Management. We explain the views on business processes and the concepts of the standards addressing these views. Practical examples illustrate the application of concepts. We discuss decision guidelines to decide which notation is best suited for a real problem. We show how the concepts and views are related. I develop a methodology for a holistic and pragmatic Business Process Management together with the participants.

Participants are able to describe, analyze, and optimize their own Business Processes. They know typical application scenarios for the concepts of the standards. The main goal is to make the standards practicable, Examples illustrate the content. Participants are asked to bring in their own examples.

Content: BPM-Trilogy
  1. What is a Business Process? Which views on Business Processes are relevant? How do Business Processes fit into an Enterprise Architecture?

    We use terms as "Business Processes" often assuming that everybody involved has the same understanding about this term. In most cases this assumption is wrong.
    We compare definitions for "Business Process" from literature and praxis. We distill a definition for Business Processes allowing a systematic approach for Process Analysis which incorporates the relevant views. Business Process Models use and reference other artifacts - as the definition of Business Concepts, Business Requirements, or Business Rules. A short introduction to Enterprise Architecture helps to understand the relationships between Process Models and other artifacts in an Enterprise Model.

    1. Business Process defined - What is a Business Process?
      1. Definition "Business Process"
      2. Business Process Properties
    2. Views on Business Processes
      1. Activity Flows in a Business Process
      2. Predictive versus Adaptive Processes
      3. Business Activities and Business Logic - Decision Management and Business Process Management
      4. Measuring Processes - KPIs, Policies and more
    3. Business Processes and other Models
      1. Business Requirements
      2. Terms and the Fact Model
      3. Business Processes and Enterprise Organization - Responsibilities and Business Process Management
      4. Motivation - Vision, Mission, Goals, Objectives, and Stakeholder

  2. Business Processes and BPMN (Business Process Model and Notation)

    This part of the workshop introduces the OMG standard BPMN. We discuss and apply the elements needed to describe predictable Business Processes from a business view.

    1. Business Process Model and Notation (BPMN)
      1. Overview and Conformance Level
      2. BPMN 2.0 Elements and Concepts
    2. BPMN for Business Analysts - Describe elements of a Business Process Model
      1. Participants: Pool and Lane
      2. Business Events and Process Control: Event
      3. Business Activities: Task and Subprocess
      4. Describe the logical Process Flow: Sequence Flow
      5. Describe Process Scenarios: Gateway
      6. Information and Business Objects: Data Object
      7. Communication between Process Participants: Message Flow, Choreography, Conversation Diagram

  3. What is "Case Management"? What is the difference between a Case and a predictable Business Process? How do cases fit in the Enterprise Architecture?

    We introduce the OMG Standards CMMN (Case Management Model and Notation). We show examples of adaptive processes. A Comparison of both approaches shows disadvantages and benefits in different scenarios.

    1. What is an "Adaptive Business Case"? 
      1. Definition "Business Case"
      2. Elements and properties of a Cases
      3. Business Case versus Business Process
    2. Case Management Model and Notation (CMMN)
      1. Overview
      2. CMMN Elements
    3. CMMN for Business Analysten - Describing Business Cases
      1. Business Cases: Case Plan Model
      2. Case information: Case File and Case File Item
      3. Structure Business Cases: Milestone and Event Listener
      4. Business Activities: Task and Stages
      5. Dependencies between Business Activities: Sentries and Dependencies
      6. Plan and Control a Case: Case Planning Table, Discretionary Elements

  4. Decision Management / DMN - From Business Rules to Business Logic

    Business Processes and Business Rules are two sites of the same coin. But looking at single Business Rules is not really successful. You need to structure and you need to connect the Business Logic to your Business Process Models. We give an overview of current approaches as SBVR and go into detail for the OMG standard "Decision Model and Notation (DMN)". In the method part, we show how to describe and analyze Business Decisions

    1. Business Rules and Business Decisions
      1. What is a Business Rule? Types of Business Rules
      2. Operative Business Rules and Business Decisions
    2. Decision Model and Notation (DMN)
      1. Overview
      2. DMN Elements
    3. DMN for Business Analysts - Business Decision Analysis
      1. Use Cases for Decision Management
      2. Describe and analyze Business Decisions
      3. Business Decision Context – Requirements, Knowledge Sources, Process

  5. Business Decisions, Business Process, Cases - How everything is related

  6. How to develop an integrated Business Model? - Introduction into the method

    Very often users start to develop models in an intuitive way without defining an architecture and a method first. After some time the models become complex, are not manageable or maintainable. To avoid these pitfalls we need a systematic approach. This hasn't to be complicated.

    This part of the workshop develops a pragmatic approach for the development and analysis of integrated Business Process Models. Working techniques for structuring, scoping, decomposition of Business Processes, Cases, and Business Decisions are demonstrated using practical examples. We show and use available tools.

    1. Business Process Architecture
      1. Organizing Process Models - From Capability Map to Task Descriptions
      2. Traceability -How model elements are connected
    2. Identify, scope and classify Processes
      1. Identify and scope Business Processes
      2. Classify Business Processes - Predictable Process or Adaptive Case?
      3. Decomposition - Analyze and describe Business Processes and Cases
    3. Decision Management - Introduction
      1. Decision Points - Identify Business Decisions
      2. Decompose Business Decisions
      3. Describe and detail Business Decisions
    4. Organize your project and your team
      1. Project Roles
      2. Project organization - Wich Results are needed?
      3. Project organization - Organise Team Collaboration
      4. Project planning

  7. Wrap Up and Next Steps

The workshop consists of the modules MBBE, BPMN 1-3, CMMN 1-3, DMN 3-5, and a final question-and-answer session.
You can book the entire workshop or individual modules on my booking page! Register now!
I would be happy to advise you on the selection of modules. Do you need additional modules? Please express your wishes.

The workshop accompanying the book: